Frequently Asked Questions

Are your soaps for face, body or hands? 

In every soap description, it is stated what it can be used for. If you're still unsure, do drop me a message and I'll help you out! 

I would highly recommend adding a soap net to your basket as I have not used a bar of soap without it. It is incredible for lather and for keeping your soap dry.

There are holes in my shrink wrap! What do I do? 

This is completely normal! Sometimes the shrink wrap expands and contracts with heat from my heat gun or heat from transit which may cause little holes in the shrink wrap. This does not affect the product at all! In fact, some customers have asked me to make holes in the shrink wrap to make it easier to open. 

    How many washes can I get out of a soap bar? 

    I have input the weight of every bar of soap in the description. The bigger and heavier the soap is, the longer it will last. 

    Bars less than 100g can last 20-30 washes depending on how you use the soap, and bars heavier than 100g can last 30 or more! Using a soap net will make the soap disintegrate faster, but it is also a fantastic item to use with bar soaps! 

    Disintegration on the soap bar also depends on certain factors such as temperature and humidity of the bathroom, amount of body hair (yes it matters - but only for this!) and how hard you scrub with a soap net. 

    Are ingredients from your products tested on animals or vegan?

    I have sourced each and every one of my ingredients very carefully and none of them are tested on animals and never will be. I do not import any of my ingredients from China for this reason as most products going in and out of China require testing. All soaps are made with a vegetable base and are vegan.

    The lotion bars and lip balms may not be classed as vegan to some consumers because of the use of organic beeswax in them. Organic beeswax does not have artificial agricultural substances comprising of herbicides, insecticides, and fungicides. The honeybees are grown cruelty-free. This makes sure the bees are strong and keep creating beeswax. It means that organic beeswax is a viable guarantee of no consequence to the earth.

    You can’t call your company cruelty free if you use beeswax in your products! 

    Cruelty free actually means that the product or ingredients are ‘manufactured and developed by methods that do not involve animal testing’.

    The term ‘cruelty free’ has been transformed over the years by many different people and some of them feel that it can also mean no animal by-product was used.

    Using ingredients such as organic beeswax, honey, goat’s milk, eggs and even snail mucin doesn’t mean that the company isn’t cruelty free as most of these materials require the animal to be happy, calm and well taken care of to product the best quality ingredients. 

    I continue to use organic beeswax as it is the best type of binding wax I’ve tried and the best quality organic beeswax requires the bees to be undisturbed and unharmed, which makes it cruelty free (in my opinion). 

    Why do you shrink wrap your soaps? 

    Shrink wrapping is almost essential for all glycerin soaps. Glycerin is a compound obtained by saponification of oils and is what provides moisture in a lot of skincare products as well as soaps. Because of the level of moisture that glycerin holds, a bar of soap left open in humid conditions can also absorb moisture from the environment, causing the soap to ‘sweat’. 

    The sweat, also known as ‘glycerin dew’, appears as little crystal-like beads on the soap when moisture has been absorbed. They are not harmful at all, and can be wiped off with a cloth. Shrink wrapping ensures no moisture enters the soap until it is unwrapped for use. 

    All shrink wrap I use are smell-thru, biodegradable and compostable. I don't shrink them to be skin-tight so it is easier for the user to cut open. Let me know if you do not want your soap shrink wrapped.